Knowledge Base

Categories (9)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.
Expand

Communication and Collaboration

Help Articles for Services Related to Email, MS Teams Application or Calendar
Expand

Computer, Device, and Printing Support

Articles related to Computer, Device and Printing Support.
Expand

Security

Articles related to information security.
Expand

Software and Applications

Articles related to specific software and applications.
Expand

Telephony

Articles related to video/web conferencing, telephones and voicemail.
Expand

Wifi and Network

Articles related to connections to the network (wireless and wired).
Expand

Audio Visual

This Knowledge Base Category provides help Articles on the use of Audio Visual technology in the district.
Expand

MyEDBC

This Knowledge Base area provide "How-Tos" for MyED BC related subject areas
Expand

Articles (3)

Pinned Article How to create an IT service request ticket

This article provide a basic Step-By-Step of how user can log on to the Client Portal and create an IT Service Request ticket.

Pinned Article How to Reset Your Password: A Step-by-Step Guide for Staff

Provide Password Reset instructions for staff

Laserfische - How to convert emails into a Laserfiche document