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Knowledge Base
Categories (9)
Accounts and Access
Articles related to account set up and use, passwords and access to systems.
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Communication and Collaboration
Help Articles for Services Related to Email, MS Teams Application or Calendar
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Computer, Device, and Printing Support
Articles related to Computer, Device and Printing Support.
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Security
Articles related to information security.
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Software and Applications
Articles related to specific software and applications.
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Telephony
Articles related to video/web conferencing, telephones and voicemail.
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Wifi and Network
Articles related to connections to the network (wireless and wired).
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Audio Visual
This Knowledge Base Category provides help Articles on the use of Audio Visual technology in the district.
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M
MyEDBC
This Knowledge Base area provide "How-Tos" for MyED BC related subject areas
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Articles (3)
Pinned Article
How to create an IT service request ticket
This article provide a basic Step-By-Step of how user can log on to the Client Portal and create an IT Service Request ticket.
Pinned Article
How to Reset Your Password: A Step-by-Step Guide for Staff
Provide Password Reset instructions for staff
Laserfische - How to convert emails into a Laserfiche document
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How to create an IT service request ticket
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