Service Catalog

Categories (9)

Accounts and Access

Services Related to Accounts and Requesting Access

Communication and Collaboration

Services Related to Email, Microsoft Teams Application or Calendar

Computer, Device, and Printing Support

Services Related to Computer, Device and Printing Support

Security

Services Related to Security such as Phishing/Spam/Scam or possible cyber security issues

Software and Applications

Services Related to Software and Applications such as Office 365, AtrieveERP

Telephony

Services Related to Microsoft Teams Phone System

Wi-Fi and Network

Services Related to Wi-Fi and Network

MyEdBC

Services related to MyEd BC such as password reset, school assignments, etc.

Audio Visual

Audio Visual Support, for example: mounting projector, repair projector, AppleTV installation

Services (4)

District Email Support

Use this request to get help with District Email

MFA Support

Use this request if you need assistant setting up Multi-Factor Authentication (MFA) for your Office 365 account

Office 365

Use this request to get help with Applications within Office 365 such as One Drive, MS Forms, SharePoint,

Printing Support

This service provide several offerings to support your printing needs