Service Catalog

Categories (10)

Accounts and Access

Services Related to Accounts and Requesting Access
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Communication and Collaboration

Services Related to Email, Microsoft Teams Application or Calendar
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Computer, Device, and Printing Support

Services Related to Computer, Device and Printing Support
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Security

Services Related to Security such as Phishing/Spam/Scam or possible cyber security issues
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Software and Applications

Services Related to Software and Applications such as Office 365, AtrieveERP
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Telephony

Services Related to Microsoft Teams Phone System
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Wi-Fi and Network

Services Related to Wi-Fi and Network
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MyEdBC

Services related to MyEd BC such as password reset, school assignments, etc.
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Audio Visual

Audio Visual Support, for example: mounting projector, repair projector, AppleTV installation
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Remedy Technical Support

This Category Provide Support for Remedy
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Services (4)

District Email Support

Use this request to get help with District Email

MFA Support

Use this request if you need assistance with setting up Multi-Factor Authentication (MFA) for your Office 365 account

Office 365

Use this request to get help with Applications within Office 365 such as One Drive, MS Forms, SharePoint,

Printing Support

This service provide several offerings to support your printing needs