Service Catalog

Categories (10)

Accounts and Access

Services Related to Accounts and Requesting Access
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Communication and Collaboration

Services Related to Email, Microsoft Teams Application or Calendar
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Computer, Device, and Printing Support

Services Related to Computer, Device and Printing Support
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Security

Services Related to Security such as Phishing/Spam/Scam or possible cyber security issues
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Software and Applications

Services Related to Software and Applications such as Office 365, AtrieveERP
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Telephony

Services Related to Microsoft Teams Phone System
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Wi-Fi and Network

Services Related to Wi-Fi and Network
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MyEdBC

Services related to MyEd BC such as password reset, school assignments, etc.
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Audio Visual

Audio Visual Support, for example: mounting projector, repair projector, AppleTV installation
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Remedy Technical Support

This Category Provide Support for Remedy
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