How to reset your PaperCut PIN

Overview

Purpose: This guide explains how to reset your PaperCut PIN from the user portal.

Audience: This guide is for users needing to reset their PaperCut PIN.

Estimated time to complete: 3 minutes

Prerequisites
  1. Your login credentials (Employee number and password).
  2. Must be connected to School District Staff Wi-Fi (Doesn't work from home or Guest Wi-Fi).
Step-by-step Instructions

Step 1: Log in to the PaperCut User Portal

  • Open your web browser and go to the PaperCut user portal URL: Papercut Portal
  • Enter your username and password to log in.

Step 2: Access the Change Details Page

  • Once logged in, navigate to the "Change Details" page.
  • Look for the option to change your Card/ID PIN.

Step 3: Reset Your PIN

  • Enter your new PIN in the provided field.
  • Confirm the new PIN by entering it again.
  • Click "Save" or "Update" to apply the changes.

    Short Video

Troubleshooting
  • If you are unable to reset your PIN, contact the IT support team for assistance.
Additional Resources
Conclusion

Ensure you follow the steps to reset your PaperCut PIN. If you have any questions or run into any problems, please send in a service request here.

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