MyEdBC Trouble Logging In

Purpose: Assist in troubleshooting common MyEdBC login issues.

Audience: This guide is for all MyEdBC users.

Estimated time to complete: 10 minutes

You need a MyEdBC Account with Langley School District. You need to know your login ID and password. 
 

It is recommended that all users use Chrome to login to MyEdBC, as Chrome tends to integrate with MyEdBC better.

Clear Cache

Step 1: 

• Open Chrome and click the three dots (more) in the top right corner

Step 2: 

• Select "Delete browsing data..."

Step 3: 

• Choose the time range "All time". Select "Cookies and other site data" and "Caches images and files"

Step 4: 

• Click "Delete data"

Disable Pop-Up Blocker

Step 1: 

• Open Chrome and click the three dots (more) in the top right corner

Step 2: 

• Select "Settings"

Step 3: 

• Select "Privacy and security"

Step 4: 

• Select "Site settings"

Step 5: 

• Scroll to the bottom of the page. Select "Pop-ups and redirects"

Step 6: 

• Select "Sites can send pop-ups and use redirects

Login Link Issue

Some of our users have experienced issues with logging in using a bookmarked link. We recommend logging in using the following process. 

Step 1: 

• Navigate to MyEducationBC.info site using the following link: MyEd Info Site

Step 2: 

• Select "MyEducation BC Login" 

Step 3: 

• Login using your SD35 credentials 

• Contact information for further help.
  • IT Support Email: IT-Help@sd35.bc.ca
  • IT Support Phone: 778-726-4777

The above three tips are our most common solutions to MyEdBC Login troubles, if you continue to have trouble please submit a service request for assistance here: MyEdBC Login Issue request