What Is It?
Use this service if you need help with managing student password
Can I reset student password myself?
You can follow our Knowledge Base to reset your students account password
Who Is Eligible to Use It?
If you are a School Administrators or Teacher and need help resetting a password for your students, you can refer to our Knowledge Base for password reset instructions.
If you are trying to request password reset on behalf of another staff, please be advised that we are unable to do so. The staff in question has to either reach out to HR on their behalf or contact IT directly at 778-726-4777. We won't answer staff password reset requests via email.
Where Can I Get It?
You can enter a service request yourself or call IT help desk at 778-726-4777 for assistance