Popular Services

Use this request to get help with District Email


This Service Request provides the option to request service that are not listed in the MyED BC category


This service provide several offerings to support your printing needs


Use this request to get help with Applications within Office 365 such as One Drive, MS Forms, SharePoint,


Use this Service Request if you need help with computer hardware support.


This Service Request provides support for Password Reset, Username Security and User Accounts


Use this request if you need assistant setting up Multi-Factor Authentication (MFA) for your Office 365 account


This Service provide supports for Laserfiche such as student records scanning or HR Onboarding.


Use this service to request a district device if you are eligible (ie. new hire, new assignment, replace old equipment)


Use this request if you need help with your Operating System or Software


This Service provide supports for PowerSchool products: AtrieveERP (AMS) and School Messenger


This Service(s) provide support for WIFI and Network needs


This service is used to request application installation on: staff or student computers


Use this service to request help with with managing student passwords


Use this service when you need to return your district issued devices


Microsoft Teams Phone System related services


Use this request to get help with iPad App request


This Service Request provides support for Next-Schooling, Graduating Students, "Withdraw at End of Year" flags, etc.


Use this request to get help for Microsoft Teams Application (not Microsoft Teams Phone System)


Use this Service Request if you need to sponsor your employee/contractor for VPN access. IT Manager and associated Business Manager approvals are required. Subject to MFA and access expiration date.


Use this request to get help with wireless projection such as AppleTV, Microsoft Display Dongle, Miracast, I-Projection or Air-Parrot


This Service Request provides support for MyED BC's attendance related needs


Use this category to request services related to managing a group of devices such as a computer lab, laptop cart, or iPad cart. Please do not use these services for requests related to individual devices.


Use this Service Request if you need access to shared drive - Management Approval is required.


This Incident Request provides support for compromised Microsoft 365 Accounts