Popular Services

This service provide several offerings to support your printing needs


This Service Request provides the option to request service that are not listed in the MyED BC category


Use this Service Request if you need help with computer hardware support.


This Service Request provides support for Password Reset, Username Security and User Accounts


This Service provide supports for PowerSchool products: AtrieveERP (AMS) and School Messenger


Provide Support for Access issues with mySparkrock: unable to log on, unable to submit expenses.


Use this request if you need help with your Operating System or Software


Use this service to request help with with managing student passwords


Use this service to request a district device if you are eligible (ie. new hire, new assignment, replace old equipment)


This service request support Computer Log-in issue for Mac and PC (Staff Devices)


Use this request to get help with District Email


Use this request to get help with Applications within Office 365 such as One Drive, MS Forms, SharePoint,


This Service(s) provide support for WIFI and Network needs


This service is used to request individual application installation on staff or student computers


This Service Request is reserved for for clerical who have been called to a school and require MyED BC access


Use this request to get help for Microsoft Teams Application (not Microsoft Teams Phone System)


Use this category to request services related to managing a group of devices such as a computer lab, laptop cart, or iPad cart. Please do not use these services for requests related to individual devices.


Use this request to get help with District Website


Use this request to get help with iPad App request


Use this request to get help with wireless projection such as AppleTV, Microsoft Display Dongle, Miracast, I-Projection or Air-Parrot


Microsoft Teams Phone System related services


This Service Request provides support for Individual Education Plans, Student Services view, etc.


Use this service to request support or license for Adobe Application


Use this request if you need assistance with setting up Multi-Factor Authentication (MFA) for your Office 365 account