MyEdBC Student Attendance "Not in Session" Message

Purpose: This Knowledge Base article was written to give instructions on how to fix the "Not in session" message teachers can see when taking attendance. I have added a screen shot of this issue below.

Audience: Office Staff

Estimated time to complete: 2 minutes

You will need to have clerical access for MyEdBC to change student demographic information.

To allow attendance to be taken for this student and clear the message, follow the steps below.

Step 1: 

• In Student top tab, find the student and click into their demographic details

Step 2: 

• Scroll down to "Calendar" field and search for the Calendar using the magnifying glass
• For most schools, you will select "Standard" (Langley Fine Arts is the only school that also has an "Elementary" calendar as they are a K-12 school)
• SAVE

• If all students in the class say "Not in session", this usually requires additional troubleshooting. Please submit a service request to your MyEdBC team for investigation.

• Contact information for further help.
  • IT Support Email: IT-Help@sd35.bc.ca
  • IT Support Phone: 778-726-4777

Following the above steps will allow the teacher to take attendance on a single student showing as "Not in session".  

If you have any questions or run into any problems, please send in a service request here MyEdBC Attendance Service Request