Overview
Purpose: This guide explains how to download and install Creative Cloud apps.
Audience: This guide is for users needing to install Creative Cloud apps.
Estimated time to complete: 10 minutes
Prerequisites
You’ll need an Adobe account and an internet connection.
Step-by-step Instructions
Step 1: Sign In
Step 2: Download or Install an App
- Select either Download or Install for the app you want to install.
Step 3: Launch the Installer
- Double-click the downloaded file to launch the installer.
- Follow the onscreen instructions to complete the installation.
Step 4: Open Creative Cloud Desktop App
- On successful installation, the Creative Cloud desktop app launches at the same time as your Creative Cloud app.
- To install more apps, select Install for the app in the Creative Cloud desktop app.
Troubleshooting
- Common issues and their solutions
- Issue: Unable to download the app.
Solution: Ensure you are connected to the internet. Try clearing your browser cache or using a different browser.
- Issue: Error message during installation.
Solution: Double-check that your system meets the minimum requirements for the app.
- FAQs related to the topic.
- Q: Can I install Creative Cloud apps on multiple devices?
A: Yes, you can install Creative Cloud apps on up to two devices.
- Q: How do I update my Creative Cloud apps?
A: Open the Creative Cloud desktop app and click the Update button next to the app.
Additional Resources
- Contact information for further help.
Conclusion
- Ensure you have an Adobe account and an internet connection.
- Sign in, download, and install the Creative Cloud apps you need.