Connecting to District Wi-Fi

Purpose: This guide helps you to connect your device(s) to District Wi-Fi.

Audience: Phones: Android or iPhone
Laptops: Windows or MacOS

Estimated time to complete: 5 minutes

• Setting up Wi-Fi for Android phone
• Setting up Wi-Fi for iPhone
• Setting up Wi-Fi for Windows
• Setting up Wi-Fi for MacOS

Setting up Wi-Fi for Android phone

1. Click on the Settings iconand then on Connections.
    
   

   
    
2. Tap Wi-Fi, turn it ON, and select SD35-Secured OR SD35-Secured-Students.
   
   

   
    
3. Enter the following information:
    
   • Enter your Staff Employee ID or Student ID in the Identity field.
      
   • Enter your Password in the Password field.
      
   • Select User System Certificates option in the CA Certificate field.
      
   • Enter sd35.bc.ca in the Domain field.  
      
   • Turn ON Auto ReConnect option.
      
   • Tap Advanced or View More to get more options.
      
   • Select MSCHAPV2 option in the Phase 2 Authentication field.

   
    
4. Tap Connect button to proceed and ensure your device is connected to the wireless network.
    
   

   

Setting up Wi-Fi for iPhone

1. Tap on the Settings icon and then on Wi-Fi.
    
   

   
    
2. Turn ON Wi-Fi option and select SD35-Secured or SD35-Secured-Students SSID.
   
   
        

      

   Enter your Employee ID or Student ID and password then Tap on Join.
   
   
     
3. Tap on Trust.
   
   
    

   Ensure your device is connected to the wireless network.
   
   

Setting up Wi-Fi for Windows

1. Click on the Wi-Fi icon or the Globe icon located at the bottom right of the screen.
   
2. Click on the right arrow on the Wi-Fi section which is on the top left side and select SD35-Secured SSID.
    
3. Click on Connect button and ensure the SD35-Secured shows Connected, Secured.
    
4. The Wi-Fi icon window should now show SD35-Secured.

Setting up Wi-Fi for MacOS

1. Click on the Wireless icon at the upper right corner of your screen and select SD35-Secured SSID.
   
    
2. Enter the following information:
   • Enter your Employee ID in the Account Name field.
   • Enter your password in the Password field.
   • Checkmark Remember This Information option.
     
      
3. Click on OK and ensure the SD35-Secured shows a color blue on its Wi-Fi icon.
   

• Common issues and their solutions.
  • Issue: Getting "SD35-Secured" or "SD35-Secured-Student" Couldn't connect to the network message.
    Solution: Ensure you are using the correct ID and/or password. 
  • Issue: "SD35-Secured" or "SD35-Secured-Student" SSID is not showing up on my Wi-Fi list of SSID.
    Solution: Make sure you are in the School District 35 schools or buildings. 
• FAQs related to the topic.
  • Q: What should I do if I still can't get on SD35 Wi-Fi network?
    A: Contact IT support for further troubleshooting. 

• Contact information for further help.
  • IT Support Email: Helpdesk@sd35.bc.ca
  • IT Support Phone: 778-726-4777
  • Live Chat: Available on the IT Support Portal

Congratulations! By following these steps, you should now have Internet.