Body
Overview
Purpose: Explains how to make calls on a Teams desk phone.
Audience: Staff
Estimated time to complete: 5 minutes
Prerequisites
Yealink or Polycom Teams desk phone
Step-by-step Instructions
Step 1: Tap on the Calls button

Step 2: Tap the Dial Pad icon

Step 3: On the DIALPAD screen, enter the number, then tap Call to place your call

Step 4: To call someone on your Teams contacts, tap on the PEOPLE tab and start typing the name. When their name appears, tap the Phone icon to call them

Troubleshooting
- Phones in certain locations may be blocked from calling outside phone numbers but calling Extension numbers, Teams contacts and emergency services will still work.
Additional Resources
- Contact information for further help.