Calls on Teams desk phone

Body

Overview

Purpose: Explains how to make calls on a Teams desk phone.

Audience: Staff

Estimated time to complete: 5 minutes
 

Prerequisites

Yealink or Polycom Teams desk phone
 

Step-by-step Instructions

Step 1: Tap on the Calls button 

 

Step 2: Tap the Dial Pad icon

 

Step 3: On the DIALPAD screen, enter the number, then tap Call to place your call

 

Step 4: To call someone on your Teams contacts, tap on the PEOPLE tab and start typing the name. When their name appears, tap the Phone icon to call them

 


 

Troubleshooting
  • Phones in certain locations may be blocked from calling outside phone numbers but calling Extension numbers, Teams contacts and emergency services will still work.

 

Additional Resources
 

Details

Details

Article ID: 92
Created
Wed 4/9/25 6:53 PM
Modified
Tue 4/22/25 5:14 PM

Related Services / Offerings

Related Services / Offerings (1)

Use this service request to report issues with MS Teams Phone operations