How to Add or Remove Staff from School Mailing Lists in Rapid Identity

Purpose: This guide explains how to add or remove staff members from school mailing lists using Rapid Identity.

Audience: Admin Assistants, Principals, and Vice Principals.

Estimated time to complete: 5–10 minutes

You must have access to Rapid Identity and the correct school codes.

Step 1: Login to Rapid Identity

• Login to Rapid Identity and navigate to Manage School Mailing List.
• Search for the user by Email Address, Employee Number, or Name. For name searches, use an asterisk (*) for partial matches.
  
   

Step 2: Verify User Information

• Ensure the correct staff member appears in the search results. Verify details like Employee #, Email, and Department.
  
   

Step 3: Edit Profile

• Click Details next to the user
  
  
  then click Edit Profile.
  
  

Step 4: Add or Remove School Codes

• Under Add to School List, enter the school codes to include the user in those mailing lists.
  
• To exclude the user from a school (including their primary school), enter the school code under Exclude from List. Exclusion takes precedence over inclusion.
  
   
• Click Save. Changes will sync within 30 minutes.

• ACS – Aldergrove Community Secondary
• AHE – Alex Hope Elementary
• ABE – Alice Brown Elementary
• BES – Belmont Elementary
• BGM – Betty Gilbert Middle
• BFA – Blacklock Fine Arts Elementary
• BSS – Brookswood Secondary
• CFE – Coghlan Fundamental Elementary
• DGR – Donna Gabriel Robins Elementary
• DPE – Dorothy Peacock Elementary
• DPC – Douglas Park Community Elementary
• DWP – DW Poppy Secondary
• FLE – Fort Langley Elementary
• GES – Glenwood Elementary
• GGE – Gordon Greenwood Elementary
• HDS – HD Stafford Middle
• JAL – James Anderson Learning Center
• JHE – James Hill Elementary
• JKE – James Kennedy Elementary
• JDE – Jossette Dandurand Elementary
• LEC – Langley Education Centre
• EQN – Langley Equestrian Academy
• LFA – Langley Fine Arts
• LFE – Langley Fundamental Elementary
• LFM – Langley Fundamental Middle Secondary
• LMC – Langley Meadows Community Elementary
• LSS – Langley Secondary
• LYF – Lynn Fripps Elementary
• MAI – Maintenance Facility
• NES – Nicomekl Elementary
• NBE – Noel Booth Elementary
• NOE – North Otter Elementary
• PCE – Parkside Centennial Elementary
• PEM – Peter Ewart Middle
• PRE – Peterson Road Elementary
• RCG – RC Garnett Elementary
• MSS – RE Mountain Secondary
• RBE – Richard Bulpitt Elementary
• SBO – School Board Office
• SCE – Shortreed Community Elementary
• SIM – Simonds Elementary
• TOP – Topham Elementary
• UCO – U Connect
• UPL – Uplands Elementary
• VSS – Vanguard Secondary
• WGS – Walnut Grove Secondary
• WLE – West Langley Elementary
• WES – Willoughby Elementary
• WBE – Wix-Brown Elementary
• YCM – Yorkson Creek Middle

• Issue: User not appearing in search.
  Solution: Use an asterisk (*) for partial name searches. Verify spelling.
• Issue: Changes not reflected immediately.
  Solution: Allow up to 30 minutes for synchronization.

• Contact IT Support:
  • Email: Helpdesk@sd35.bc.ca
  • Phone: 778-726-4777

• Login to Rapid Identity and search for the user.
• Edit profile to add or exclude school codes.
• Save changes and allow time for synchronization.

If you have any questions or run into any problems, contact the IT Help Desk at 778-726-4777 or email Helpdesk@sd35.bc.ca.