How to re-install Microsoft Office Application

Purpose: The purpose of the guide is to show how to resolve issues encountered with Microsoft Office Applications by re-installing. Some examples are "Word is not working", "One Drive is not syncing" etc. 

Audience: SD35 Staff

Estimated time to complete: 10 mins
 

• Connected to SD35 Network

• Laptop

• District Account

1. Go to the Office Portal: https://portal.office.com/account and log in with your district email address if prompted.

2. Navigate to Apps & Devices: From the left navigation menu, select "Apps & Devices."

3. Install Office: Click on the "Install Office" button.

4. Download and Install: A file will start downloading. Once the download is complete, open the file and follow the installation instructions to reinstall all Office apps.

• What if I still have issues after reinstalling Office?

  • If problems persist, please contact the SD35 IT Help Desk for further assistance.

• Contact information for further help.

  • IT Support Email: IT-Help@sd35.bc.ca

  • IT Support Phone: 778-726-4777